Returns & Refund

To Return any order, you can do it from the below link :-

https://cabasalife.com/apps/return_prime

or in case of any issues email us  info@cabasalife.com

You can request a return of the product(s) within 10 days from the date of delivery in case you are not satisfied with the purchase. The reverse pick up will be done in 2-3 days, once the request is placed. It takes 7-10 days for the product to arrive at our warehouse, post which it undergoes a quality check. Once it passes the QC, the Coupon Code will be initiated within 24 hours and you will be notified on your registered e-mail Id.

 If You have any doubts You can contact us through our web form or mail us at info@cabasalife.com .

REFUNDS FOR FREE PRODUCT DEALS:

Any items purchased during a BOGO Sale (Buy 1 Get 1 Free) or any such promotions wherein free products are included, such orders will not be eligible for any returns.

REVERSE PICKUP CONDITIONS:

Reverse pick up will be done from our side wherever feasible. In extreme circumstances, you may be asked to send the products only through INDIA POST if a reverse pickup facility is not available in your area and we will refund the courier amount to the maximum of Rs 120 subject to submission of courier receipt via email. In addition, the product returned should be in the exact condition as it was sent, along with all the tags. Return will not be accepted if the product tags are removed or missing.  Also, note that we do not charge any additional handling fee for returns.

Where possible, please use or include with the product being returned all original boxes, instructions/documents and wrappings.

The Refund shall be made 15 days from the receipt of the Goods into our fulfillment center in the right / original condition only.

TERMS & CONDITIONS :

You should be aware that You are under an obligation to take reasonable care of the product(s) whilst they are in your possession. This means including all of the product(s) instructions, documents and wrappings when returning the product(s) and returning the product(s) in the same condition as received. Failure to exercise such reasonable care may, depending on the circumstances, give rise to a right of action against You for breach of statutory duty.

In circumstances where You consider that the product does not conform to the Contract at the time of delivery, You should promptly contact us via our web form with details of the product and its damage. Alternatively You can contact us by mail at info@cabasalife.com where You will receive instructions from us.

Upon receipt of the product, we will fully examine it and notify You of your right to a refund (if any) via e-mail within a reasonable period of time. We aim to process the refund as soon as possible and, in any case, within 7-10 working days of the day we confirm to You via email that You are entitled to a refund in your chosen mode (account / source).

Defective/wrong products will be refunded in full.